Privacy Policy - Raag Vidyalya

 

Effective Date: 28 March 2026

1. Introduction

Welcome to our app. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

By using the app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information

We may collect the following:

  • Name

  • Email address

  • Profile information (via Google Sign-In)

b. Account Information

  • Login credentials (securely handled via Firebase Authentication)

  • User ID and account activity

c. Payment Information

  • Payments are processed securely via Google Play Billing (for Android) or third-party payment gateways.

  • We do not store your card, UPI, or banking details.

d. Device Information

  • Device model, OS version (via device_info_plus)

  • App version and usage data

e. Media & Files

With your permission, we may access:

  • Camera (for profile image upload)

  • Gallery / storage (for selecting images)

3. How We Use Your Information

We use your data to:

  • Provide and manage your account

  • Deliver purchased courses and subscriptions

  • Improve app performance and user experience

  • Send important notifications (via Firebase Messaging)

  • Fix bugs and crashes (via Firebase Crashlytics)

4. Data Storage and Security

  • Your data is stored securely using Firebase services

  • We use industry-standard security measures to protect your data

  • We do not sell or share your personal data with third parties for marketing

5. Third-Party Services

We may use trusted third-party services, including:

  • Google Firebase (Authentication, Firestore, Messaging, Crashlytics)

  • Google Play Services (payments, analytics)

  • Apple Sign-In

  • Razorpay (if used outside Play Store where applicable)

These services may collect information as per their own privacy policies.

6. User Permissions

The app may request the following permissions:

  • Camera → To upload profile images

  • Storage → To select images from device

  • Internet → To load content and courses

Permissions are only used for app functionality.

7. User Rights

You have the right to:

  • Access your data

  • Update or delete your account

  • Request data removal by contacting us

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.

10. Contact Us

If you have any questions or concerns, contact us at:
📧 inderjeetsinghpbi@gmail.com

11. Consent

By using our app, you consent to this Privacy Policy.

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