Raag Vidyalya - Privacy Policy

 Effective Date: 26 April 2026

1. Introduction Welcome to Raag Vidyalya. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application on Android and iOS devices. By using the app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information We may collect the following:

  • Name
  • Email address
  • Profile information (via Google Sign-In or Apple Sign-In)

b. Account Information

  • Login credentials (securely handled via Firebase Authentication)
  • User ID and account activity

c. Payment Information

  • On Android, payments are processed via Google Play Billing
  • On iOS, payments are processed via Apple In-App Purchases and managed through RevenueCat
  • We do not store your card or banking details

d. Device Information

  • Device model, OS version (via device_info_plus)
  • App version and usage data
  • On iOS, APNs token for push notifications

e. Media & Files With your permission, we may access:

  • Camera (for profile image upload)
  • Photo Library / Gallery (for selecting images)

3. How We Use Your Information We use your data to:

  • Provide and manage your account
  • Deliver purchased courses and subscriptions
  • Improve app performance and user experience
  • Send important notifications (via Firebase Cloud Messaging / APNs on iOS)
  • Fix bugs and crashes (via Firebase Crashlytics)

4. Data Storage and Security

  • Your data is stored securely using Firebase services
  • We use industry-standard security measures to protect your data
  • We do not sell your personal data
  • Limited data may be shared with trusted third-party services for app functionality and analytics
  • We collect the Android Device ID solely to prevent duplicate referral code usage. This identifier is not used for advertising or shared with third parties.

5. Third-Party Services We use the following trusted third-party services:

  • Google Firebase (Authentication, Firestore, Messaging, Crashlytics)
  • Google Sign-In
  • Apple Sign-In (iOS only)
  • RevenueCat (iOS subscription management)
  • Apple In-App Purchases (iOS payments)
  • Google Play Billing (Android payments)
  • Google AdMob (advertising)

These services may collect information as per their own privacy policies.

6. User Permissions

On Android:

  • Camera → To upload profile images
  • Storage → To select images from device
  • Internet → To load content and courses

On iOS:

  • Camera (NSCameraUsageDescription) → To upload profile images
  • Photo Library (NSPhotoLibraryUsageDescription) → To select images
  • Notifications → To send course updates and reminders

7. Apple-Specific Disclosures (iOS)

  • We use Apple Sign-In for authentication. Apple may share your name and email as per Apple's Privacy Policy
  • Subscriptions on iOS are managed through Apple In-App Purchases. Apple processes all payments
  • Push notifications on iOS are delivered via Apple Push Notification service (APNs)
  • We comply with Apple's App Store Review Guidelines and privacy requirements

8. User Rights You have the right to:

  • Access your data
  • Update or delete your account
  • Request data removal by contacting us
  • On iOS, request account deletion directly within the app (required by Apple)

9. Children's Privacy Our app is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.

11. Contact Us If you have any questions or concerns, contact us at: 📧 inderjeetsinghpbi@gmail.com

12. Consent By using our app, you consent to this Privacy Policy.

13. Advertising (Google AdMob) We use Google AdMob to display advertisements in our app. AdMob may collect and use data such as:

  • Device identifiers (Advertising ID / IDFA on iOS)
  • IP address
  • App usage data

On iOS, we request your permission to track via Apple's App Tracking Transparency (ATT) framework before showing personalized ads. You may opt out at any time in your iPhone Settings.

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